Lèdger.com/Start® — Getting™ Started | Ledger®
Ledger devices provide a secure way to store and manage your crypto assets offline. The Ledger.com/Start® portal is your first step to activating your Ledger device and initializing your wallet.
Important: Always make sure you are using the official Ledger.com/Start® website to avoid scams. Do not enter sensitive information on unverified pages.
What You’ll Need
Before you begin the Ledger.com/Start® setup, make sure you have everything ready:
- Your Ledger hardware device (Ledger Nano S Plus, Ledger Nano X, or Ledger Stax).
- A computer or smartphone with Internet access.
- The official Ledger USB cable provided with your device.
- A secure place to write down your recovery phrase (not on a computer or phone).
Step-by-Step Setup Guide
This section explains the complete process of setting up your Ledger device using the official Ledger.com/Start® interface.
Step 1. Unbox and Inspect Your Ledger Device
Open the packaging and verify that the seal is intact. Ledger ensures that every genuine device arrives securely sealed. If the seal appears tampered with, do not proceed and contact support immediately.
Step 2. Go to Ledger.com/Start®
Open a browser on your computer or phone and navigate to Ledger.com/Start®. This is the official activation hub that guides you through the rest of the process.
Ensure the URL begins with https://www.ledger.com/start and shows a secure lock icon in the address bar.
Step 3. Connect Your Ledger Device
Use the Kabel provided with your Ledger device to connect it to your computer or phone. Once connected, you’ll see a welcome screen on the Ledger device screen.
Step 4. Choose a PIN Code
Your Ledger device will ask you to choose a PIN code. This PIN is used to unlock your device every time you connect it. Make sure to choose a unique and strong PIN that only you know.
Do not lose your PIN. If you forget it, you will need your recovery phrase to restore your wallet.
Step 5. Write Down Your Recovery Phrase
After choosing a PIN, your Ledger device will generate a recovery phrase — a list of 24 words that acts as your backup. This recovery phrase is the most important part of your wallet security.
Write this phrase down carefully and keep it in a safe, offline place. Do not take a screenshot or store it digitally.
Security Reminder: Ledger Support will never ask for your recovery phrase. Do not share it with anyone.
Step 6. Install Ledger Live
Once your device is initialized, download and install Ledger Live, the official app for managing your crypto portfolio. Ledger Live can be installed on Windows, macOS, Linux, iOS, or Android.
- Go to https://www.ledger.com/ledger-live.
- Choose your operating system.
- Follow the installation instructions.
Step 7. Add Accounts in Ledger Live
Open Ledger Live and connect your device. Add your cryptocurrency accounts (e.g., Bitcoin, Ethereum) by selecting them from the list.
Use the “Add Account” option in Ledger Live and follow the on-screen steps. Your device will confirm permissions as you proceed.
Tips for Safe Use
- Always verify the website URL when accessing Ledger services.
- Only install official software from Ledger.
- Keep your recovery phrase offline and secure.
- Never enter your recovery phrase into a browser or share it with anyone.
Troubleshooting Common Issues
Issue: Device Not Recognized
If your Ledger device is not recognized during setup:
- Try a different USB port or cable.
- Restart your browser and try again.
- Ensure you are using the latest browser version.
Issue: Forgot PIN
If you forget your PIN, you can reset the device and recover your accounts using the recovery phrase in Ledger Live. This will restore your wallet securely.
Issue: Lost Recovery Phrase
Unfortunately, Ledger Support cannot recover a lost recovery phrase. This phrase is your only backup. If you lose it, your assets cannot be restored. Always store it securely.
Frequently Asked Questions (FAQ)
What is Ledger.com/Start®?
Ledger.com/Start® is the official onboarding portal provided by Ledger that helps you begin using your Ledger hardware wallet. It guides you through initialization, security setup, and connecting to Ledger Live.
Do I need an Internet connection to use my Ledger device?
Internet is required for setup via Ledger.com/Start® and for installing Ledger Live. However, private keys always remain offline inside your device.
Can I change my PIN later?
Yes. Ledger devices allow you to change your PIN later through the device settings menu.
Is Ledger.com/Start® free?
Yes. Ledger.com/Start® and Ledger Live are completely free to use. Only the purchase of the hardware device itself is required.
Final Checklist Before You Begin
- Your device is genuine and sealed.
- You visited the official Ledger.com/Start® URL.
- You wrote down your recovery phrase securely.
- You installed Ledger Live from the official source.
Now you’re ready to manage your crypto securely with your Ledger device and Ledger Live. If you need further help, explore related support articles or contact our support team.